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      • Anti-Cellutite Gel
      • Exfoliator
      • Spf50
      • Creme
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      • Scalp Masque
      • Concentrate
      • Eye Care
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Privacy Policy

This privacy policy ("Policy") describes how MYRAH ("we," "us," or "our") collects, uses, and protects the personal information you provide when you visit and use our website www.myrahspa.com ("Website") and our spa services ("Services").

We reserve the right to change this Policy at any time. We will notify you of any significant changes by posting the updated Policy on this page and updating the "Last Updated" date. We encourage you to review this Policy periodically for any changes. 

1. Information We Collect

We collect the following types of information:

  • Personal Information:
    • Name
    • Email address
    • Phone number
    • Address (including city, state, and postal code)
    • Date of birth
    • Payment information (credit card details, etc.)
    • Appointment history
    • Health related information provided during consultations.
  • Website Usage Data:
    • IP address
    • Browser type
    • Pages visited
    • Time spent on pages
    • Referring website
    • Cookies and similar tracking technologies (see our Cookie Policy below)

2. How We Collect Information

We collect information in the following ways:

  • Through online forms (e.g., booking appointments, contact forms, newsletter sign-ups).
  • During in-person consultations and appointments.
  • Over the phone.
  • Through cookies and similar tracking technologies on our Website.
  • Through third party booking systems.
  • Through payment processors.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and manage your appointments and bookings.
  • To provide and improve our Services.
  • To communicate with you regarding your appointments, promotions, and updates.
  • To send you marketing and promotional materials (with your consent).
  • To personalize your experience on our Website.
  • To conduct market research and surveys.
  • To process payments.
  • To maintain records required for legal and tax purposes.
  • To ensure the health and safety of our clients.
  • To respond to your inquiries and provide customer support.

4. Sharing Your Information

We may share your information with the following third parties:

  • Payment processors to process your payments.
  • Third-party booking systems to manage appointments.
  • Marketing platforms to send promotional emails (with your consent).
  • Analytics providers to analyze website traffic and usage.
  • Legal authorities if required by law.
  • Trusted business partners that assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. 

We will not sell, lease, or distribute your personal information to any other third parties without your consent, unless required by law.

5. Data Security

We are committed to protecting your data. We have implemented appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security. 

6. Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us understand your preferences and improve our Website. 

  • We use cookies for:
    • Website functionality.
    • Analytics and performance.
    • Personalization.

7. Links to Other Websites

Our Website may contain links to other websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any website you visit. 

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you. 
  • Rectification: You can request to correct any inaccuracies in your personal information.
  • Deletion: You can request to delete your personal information (subject to legal obligations). 
  • Objection: You can object to the processing of your personal information for marketing purposes.
  • Restriction: You can request to restrict the processing of your personal information.
  • Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format. 
  • Withdraw Consent: You can withdraw your consent at any time, when we are relying on consent to process your personal data.

To exercise these rights, please contact us using the contact information below.

9. Contact Us

If you have any questions or concerns about this Policy, please contact us:

  • By visiting this page on our website: https://www.myrahspa.com/contact-us
  • By sending us an email: wellness@myrahspa.com
  • By calling us at: +91 99677 97574
  • By visiting us at: SANTACRUZ , JUHU , MARINE DRIVE

Refund Policy:

Services & products purchased on Myrah website cannot be exchanged , returned or amount refunded.

OUR LOCATIONS

SANTACRUZ
Asha Colony Bungalow No 2, Juhu Tara Road, Santacruz West, Mumbai - 400049 +91 99677 97574 +91 99677 97475 GET DIRECTIONS
JUHU
11 Palm Spring Society Behind Juhu Shoppers Stop JVPD Scheme, Mumbai - 400049. +91 98200 40002 +91 98211 65000 GET DIRECTIONS
MARINE DRIVE
Meghdoot CHS Ltd, Ground Floor 95-B, Netaji Subhash Chandra Road Marine Drive, Mumbai - 400002. +91 98209 04497 +91 98208 74419 GET DIRECTIONS

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